Last updated: April 27, 2026
By accessing and using the website annaaadai.shop (the "Website") operated by Annaaadai, a brand of PirportShip (proprietor: Ragni Mathur Anna), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or purchase our products. These Terms constitute a legally binding agreement between you ("Customer," "you," or "your") and Annaaadai ("we," "our," or "us").
You must be at least 18 years of age to make purchases on our Website. If you are under 18, you may use our Website only with the involvement and consent of a parent or legal guardian. By placing an order, you represent and warrant that you are at least 18 years old or have the consent of a parent or guardian.
We make every effort to display our products as accurately as possible on our Website. However, due to the handcrafted nature of our ethnic wears, slight variations in color, texture, size, and pattern are natural and expected. These variations are not defects but rather a testament to the artisan craftsmanship of each piece. Product images are for illustrative purposes and may differ slightly from the actual product.
All prices displayed on our Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price displayed at the time of placing the order. Promotional discounts and offers are subject to specific terms and may be withdrawn at any time.
All products are subject to availability. As our ethnic wears are handcrafted in limited quantities, certain designs may become temporarily or permanently unavailable. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
When you place an order through our Website, it constitutes an offer to purchase. Your order is confirmed only after we send you a confirmation message via WhatsApp or email. We reserve the right to accept or reject any order for any reason, including product unavailability, pricing errors, or suspected fraudulent activity.
We accept payments via UPI (Google Pay, PhonePe, Paytm), bank transfer (NEFT/IMPS), and Cash on Delivery (COD) for select pin codes. Payment details are shared via WhatsApp after order confirmation. Orders are processed only after payment confirmation (except COD orders). We do not store any payment card or banking details on our servers.
You may cancel your order within 12 hours of placing it by contacting us via WhatsApp or email. Once the order has been packed or shipped, cancellation may not be possible. In such cases, you may initiate a return after receiving the product, subject to our Returns Policy.
Please refer to our Shipping Policy for detailed information about shipping methods, delivery timelines, shipping charges, and delivery areas. Estimated delivery times are approximate and not guaranteed. We are not responsible for delays caused by courier partners, natural disasters, or circumstances beyond our control.
Please refer to our Returns & Refunds Policy for detailed information about our return process, eligibility criteria, and refund timelines. By making a purchase, you agree to the terms outlined in our Returns & Refunds Policy.
All content on our Website, including but not limited to text, images, logos, product designs, graphics, and software, is the property of Annaaadai and is protected by Indian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our Website without our prior written consent.
The Annaaadai name, logo, and all related product names, design marks, and slogans are trademarks of PirportShip. Unauthorized use of any trademark displayed on our Website is strictly prohibited.
By using our Website, you agree not to:
To the maximum extent permitted by applicable law, Annaaadai shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase of our products. Our total liability for any claim arising from or related to these Terms shall not exceed the amount you paid for the specific product giving rise to the claim.
We provide the Website and products "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
You agree to indemnify, defend, and hold harmless Annaaadai, its proprietor, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Website after any changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
For any questions or concerns regarding these Terms of Service, please contact us:
Annaaadai (PirportShip)
Proprietor: Ragni Mathur Anna
Address: 564, Anna Salai, Teynampet, Chennai, Tamil Nadu 600018, India
Email: dressorder@annaaadai.shop
Phone/WhatsApp: +91 85520 85520